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    FAQ

    Why should you go with Magno Kitchens?

    We’re a family-owned business dedicated to outstanding customer service and crafting high-quality, custom cabinetry. Your satisfaction is what drives our next project.

    • Highly qualified staff
    • Highly qualified installation team
    • Great communication
    • Blum hardware
    • Public liability up to $20,000,000
    • KBDI Certified (CKD Au) kitchen designers
    • German accessories
    • Precision CNC machinery
    • Project management service
    • Leading 3D design software
    • Contractors licence number: 479931C
    What does your company specialise in?

    We are a family-owned business delivering exceptional customer service and creating superior bespoke cabinetry. We specialise in:

    • The latest design trends
    • Custom Joinery Solutions
    • Curved design features
    • Integrated appliances
    • Latest accessories
    • Certified Design team
    • Highly qualified cabinet makers
    • Great customer Service
    • 3D Design Services
    • Colour specialists
    Do you offer kitchen design services?
    Yes, we offer comprehensive kitchen design services. Our team of experienced designers will work closely with you to create a kitchen and any joinery that reflects your style and meets your functional requirements.
    Can you provide a quote for my kitchen project?
    Absolutely! We offer FREE consultations and can provide you with a quote for your project. Please contact our office on (02) 4577 9575 or fill out our contact form.
    What areas do you offer your services to?

    We service the entire Sydney metro area:

    • Blue Mountains
    • Sydney city
    • Eastern suburbs
    • Forest District
    • The Hills District
    • Macarthur
    • South West
    • Western Sydney
    • Inner West
    • Northern Beaches
    • Lower North Shore
    • Upper North Shore
    • Northern Suburbs
    • Sutherland Shire
    • The Hawkesbury
    • Regional NSW
    What does your Consultation to Renovation process look like?
    Our journey together starts with an in-home consultation. One of our experienced designers will arrange a convenient time to visit, discuss your project in detail, and take accurate wall measurements. This visit typically takes about one hour and helps us understand your vision, needs, and preferred layout.

    Following the consultation, your designer will prepare a detailed quote based on your discussions. This will be emailed to you, and a 10% deposit is required if you’d like to move forward with the design phase.

    Once the deposit is received, your designer will begin creating detailed design plans. These will be sent to you for review and will provide a clear visual representation of your new kitchen. Revisions are welcomed and provided at no extra cost.

    A few important things to keep in mind:

    • Even after paying the deposit, you can still make changes to the layout, colours, and materials.
    • The quote may be adjusted if the scope of the project changes—such as adding or removing items.
    • Our priority is your confidence and comfort. We’re committed to refining the design until you’re completely happy with it.

    We’re here to guide you every step of the way.

    How do you make the renovation process an easy and enjoyable experience?
    To ensure your renovation is as seamless and enjoyable as possible, we offer a premium project management service where your project is our top priority. We genuinely value your business and keep communication open and consistent at every stage.

    From the initial planning right through to final installation, our dedicated team takes care of every detail. We can also coordinate trusted trades to help complete the job efficiently and to the highest standard.

    With Magno Kitchens, you’ll work directly with your designer throughout the entire process. This direct connection ensures clear communication, prompt answers to your questions, and ongoing support for any changes or decisions along the way.

    Our Goal

    To make your kitchen renovation journey smooth, stress-free, and enjoyable—with expert guidance, personalised service, and attention to every detail.

    How long does a kitchen take to renovate?

    The timeline for your renovation will depend on the specific scope of work involved. Additional elements such as flooring upgrades or structural changes can influence the overall duration.

    On average, a standard kitchen renovation takes approximately 6 to 8 weeks from production to installation. Installation usually takes 1 week for a medium sized kitchen. However, this is a general guideline—the exact timeframe will be discussed and confirmed during the planning phase of your project.

    Our team is committed to maintaining steady progress while upholding the highest standards of quality throughout every stage of the renovation.

    How much does a kitchen cost?
    Since we specialise in custom-made cabinetry, the pricing for our products is based on several factors. These factors include the size of the project, the materials chosen, and the specific scope of work required. By tailoring our cabinetry to your unique requirements, we ensure that you receive a personalised solution that aligns perfectly with your vision and budget.
    How long does a kitchen take to renovate?

    The duration of your renovation project

    It will vary depending on the specific scope of the work involved. Factors such as flooring updates or any necessary structural building work can impact the time.

    On average, a typical kitchen renovation from the start of the project to completion can take 3 to 6 weeks. However, please keep in mind that this is a general estimate and the exact time will be discussed and determined during the planning phase of your project.

    Our team will work to ensure great progress while having the highest quality standards throughout the renovation process.

    What brand and materials can I choose from?
    At Magno Kitchens, we believe in giving our clients the freedom to choose from a wide selection of brands, colours, and finishes—with no limitations or restrictions.

    While offering this flexibility, we remain committed to quality. We carefully source premium materials and prioritise environmentally friendly, high-performance options to ensure your kitchen is both beautiful and built to last.

    Does someone need to be home during the renovation?
    No, it is not necessary for clients to be present during the renovation process. Many of our clients choose to provide us with access to their property, while they are away. Whether you’re at work or on vacation, you can trust our professional team to handle the renovation with care and professionalism. We ensure the security and safety of your property while delivering a high-quality project.
    Do you refurbish existing Kitchens (i.e kitchen make-overs)?
    No, we do not offer or recommend kitchen makeovers as part of our services. Our focus is on designing and crafting custom kitchens tailored to your individual needs and lifestyle.

    At Magno Kitchens, we specialise in complete kitchen renovations—not surface-level updates. Our team is dedicated to delivering high-quality, bespoke cabinetry and fully customised solutions that transform your kitchen into a beautiful, functional space built to last.

    What are your payment options?
    Our payment options are Direct Deposit, Bank Cheque. We do not accept EFTPOS.
    Are your kitchens custom-made in Australia?
    Yes, all our kitchens are custom-made in our Mulgrave factory to suit the unique requirements of our clients.
    Do you manufacture Stone Benchtops & Glass splashbacks?
    We don’t manufacture these items ourselves, but we provide the convenience of organising these services through our trusted stone masons and glaziers as part of our comprehensive service.
    Do you supply appliance fittings?
    We believe appliances, sinks and tap fittings are very personal and we always recommend our clients choose them first hand. We have affiliates with several providers and can provide our clients with trade pricing on all their needs.
    How do you actively work towards minimising your environmental footprint?
    At Magno Kitchens, we take active steps to minimise our environmental impact through thoughtful practices and responsible choices:

    • We operate as a 90% paperless office by embracing digital processes.
    • Our cabinetry uses COC-certified HMR and MDF boards, including specialty boards with Global Green Tag certification.
    • We recycle old appliances, scrap metal from kitchen removals, as well as offcuts and timber.
    • By continually improving our building techniques and skills, we reduce material waste and costs while keeping pace with design trends and increasing overall efficiency.

    These initiatives reflect our genuine commitment to sustainability and a greener, more responsible approach within our industry.

    Do you supply plans and 3D imaging?
    Certainly! Once the deposit has been received, we’re pleased to offer our clients a comprehensive design package. This includes a detailed floor plan, elevations, and 3D CAD renders to help you visualise your new kitchen.

    Depending on the scope of your project, we can also include electrical and plumbing locations within the plans to ensure a clear and accurate layout for all trades involved.

    Can you quote from my Building Plan?
    Certainly! To provide you with a quote, we kindly request you to email the following documents to info@magnokitchens.com.au:

    • Architectural/Building plan
    • Finishes schedules
    • Inspiration photo/s

    Based upon these documents, our team will assess the information and prepare a quote which will be emailed to you.

    What materials do you use in your kitchens?
    We use materials sourced from trusted suppliers. Our kitchens are crafted using a variety of materials such as solid wood, veneer, engineered wood, stainless steel, stone, and premium hardware to ensure durability and a luxurious finish.
    Can you work within my budget?
    Certainly! We offer kitchen solutions for a range of budgets. During the design phase, we take your budget into account and recommend suitable options without compromising on quality or design.
    Do you offer installation services?
    Yes, we provide professional installation services. Our skilled team of installers will ensure that your kitchen is installed accurately and efficiently, leaving you with a beautiful and functional space.
    What after-sales support do you offer?
    We take pride in our commitment to customer satisfaction. After the installation, we provide comprehensive after-sales support, including addressing any issues, answering questions, and providing guidance on maintenance and care for your kitchen.
    Do you offer a warranty for your kitchens?
    Yes, we offer a 10-year warranty. The length of the warranty on products may vary depending on the specific products used.
    Do you provide a professional cleaning service upon completion of installation?
    Our team of installers will wipe down any excess dust inside cabinets or on door fronts, however it is the requirement of the client to deep clean the kitchen to their liking. If a deep clean is required, please notify the team and we will arrange a local cleaning service for you which will be included in your quote.
    How do I get started with my kitchen project?
    Reach out to us through our website or give us a call on (02) 4577 9575 to begin your kitchen renovation journey. We’ll arrange a consultation to discuss your ideas, budget, and vision—then work together to bring your dream kitchen to life.

    If you have any further questions or need additional information, please don’t hesitate to reach out to us. We’re here to assist you in every step of your kitchen journey!