FREQUENTLY ASKED QUESTIONS

We are a family-owned business delivering exceptional customer service and creating superior bespoke cabinetry. As a one-stop-shop, we provide a unique service that covers all aspects of your project.

At the core of our approach is open communication with our clients. We take the time to truly understand your project goals, allowing us to design a  kitchen and custom joinery pieces that perfectly suit your home. From start to finish, we handle every step of the process. Our Magno Kitchens team custom designs, manufactures in-house, installs,  including modifications if required. With our comprehensive project management, you can enjoy a stress-free renovation experience.

Don’t just take our word for it –

Our satisfied clients speak for themselves. First, check out our reviews on Google and Houzz to see the positive feedback we’ve received.

What sets us apart is our commitment to after-sales care. Also, we stand by our work with a hassle-free approach. Should any issues arise after installation, we are here to resolve them. As part of our 10-year guarantee, we ensure your complete peace of mind.

We  appreciate your business and the trust you place in us. Your satisfaction is our ultimate goal, and we look forward to creating a remarkable kitchen and joinery that exceed your expectations.

We specialise in high-end designer kitchen and joinery design and manufacturing. We design, create, and install custom kitchens and joinery that are tailored to our client’s preferences.

Yes, we offer comprehensive kitchen design services. Our team of experienced designers will work closely with you to create a kitchen and any joinery that reflects your style and meets your functional requirements.

Absolutely! We offer FREE consultations and can provide you with a quote for your project. Please contact our office on (02) 4577 9575 or fill out our contact form.

We service the entire Sydney metro area:

• Blue Mountains
• Sydney city
• Eastern suburbs
• Forest District
• The Hills District
• Macarthur
• South West
• Western Sydney
• Inner West
• Northern Beaches
• Lower North Shore
• Upper North Shore
• Northern Suburbs
• Sutherland Shire
• The Hawkesbury
• Regional NSW

Our consultation process begins with a visit to your home. One of our experienced designers will arrange a convenient time to meet with you to discuss your project. During this visit, our designer will take precise wall measurements and gain an understanding of your desired layout.

This initial consultation typically lasts around 1 hour.

Our designer will work on preparing a quote (based on design discussions) which will be emailed to you. We require a 10% deposit to start working on design plans.

If you would like to proceed to design stage, your designer will work on plans which will be emailed to you for review. These documents will provide you with a clear visual of the design. Revisions are provided at no extra charge.

Please note the following important points:

• Even after a deposit is made, you still have the flexibility to make changes to the layout, colour, and materials of your kitchen.
• The quote can be subject to adjustments even after a deposit is paid, especially if items are added or removed from the project.
• We want you to feel confident and comfortable with your decision, and our team is committed to ensuring that you are fully satisfied with the design before moving forward.

To make your experience as easy and enjoyable as possible, we offer a premium project management service. Your project becomes our utmost priority, and we greatly value your business. Throughout the entire process, we keep open communication with you every step of the way.

From start to finish, we take care of every aspect of your project. Our dedicated team manages the entire process, ensuring a stress-free renovation experience for our clients.

When you choose Magno Kitchens, you can have peace of mind knowing that you will work directly with your designer. This direct interaction allows us to  address any questions that may arise during the process, providing you with support.

Our goal

To make your kitchen renovation journey smooth and enjoyable, with our expert team guiding you through every detail.

Since we specialise in custom-made cabinetry, the pricing for our products is based on several factors. These factors include the size of the project, the materials chosen, and the specific scope of work required. By tailoring our cabinetry to your unique requirements, we ensure that you receive a personalised solution that aligns perfectly with your vision and budget.

The duration of your renovation project

It will vary depending on the specific scope of the work involved. Factors such as flooring updates or any necessary structural building work can impact the time.

On average, a typical kitchen renovation from the start of the project to completion can take 3 to 6 weeks. However, please keep in mind that this is a general estimate and the exact time will be discussed and determined during the planning phase of your project.

Our team will work  to ensure great progress while having the highest quality standards throughout the renovation process.

Manufacturing process

The manufacturing process for cabinetry takes  4 to 6 weeks. However, this timeline can vary based on the specific scope and complexity of the project.

At Magno Kitchens, we believe in providing our clients with the freedom to choose from a wide range of brands, colours, and finishes. We do not impose any restrictions in this regard.

However, it’s important to note that we maintain our commitment to quality by offering premium materials. We prioritise the use of high-quality materials and consciously choose not to supply low-quality options.

No, it is not necessary for clients to be present during the renovation process. Many of our clients choose to provide us with access to their property,  while they are away. Whether you’re at work or on vacation, you can trust our professional team to handle the renovation with care and professionalism. We ensure the security and safety of your property while delivering a high-quality project.

Kitchen makeovers

No, we do not recommend or provide kitchen makeovers as part of our services. Our expertise lies in designing and manufacturing kitchens to meet the unique needs of our clients.

We focus on creating custom solutions that bring new life to your kitchen space, rather than offering makeovers. Also, our team is dedicated to delivering high-quality, bespoke cabinetry and comprehensive kitchen renovations that transform your space into a stunning and functional environment.

Our payment options are Direct Deposit, Bank Cheque. We do not accept EFTPOS.

Yes, all our kitchens are custom-made in our Mulgrave factory to suit the unique requirements of our clients.

We don’t manufacture these items ourselves, but we provide the convenience of organising these services through our trusted stone masons and glaziers as part of our comprehensive service.

We believe appliances, sinks and tap fittings are very personal and we always recommend our clients choose them first hand. We have affiliates with several providers and can provide our clients with  trade pricing on all their needs.

Then, we ask our clients to provide us with a list of appliances including brand and model numbers. Our team will then arrange a quote with the best trade prices available and pass these savings onto our clients.

The quote will come directly from the supplier in the name of the client so that all warranties will be passed directly onto you.

To minimise our environmental impact, we take several measures:

Embracing digital processes, we operate as a 90% paperless office.

Also, our cabinetry incorporates COC certified HMR and MDF boards, including specialty boards that hold the Global Green Tag.

We recycle old appliances and scrap metal from kitchen removals. Improvement of our building skills and techniques help us reduce material waste and costs while staying up-to-date with design trends and enhancing productivity.

Then, these initiatives reflect our commitment to sustainability and ensuring a greener approach to our industry.

Certainly! Once a deposit has been paid, we are delighted to provide our clients with a comprehensive package that includes a floor plan, elevations, and 3D CAD computer renders.

Certainly! To provide you with a quote, we kindly request you to email the following documents to info@magnokitchens.com.au:

• Building plan
• Material specifications
• Inspiration photo/s

Based upon these documents, our team will assess the information and prepare a quote done to your specific requirements which will be emailed to you.

We use  materials sourced from trusted suppliers. Our kitchens are crafted using a variety of materials such as solid wood, veneer, engineered wood, stainless steel, stone, and premium hardware to ensure durability and a luxurious finish.

Certainly! We offer kitchen solutions for a range of budgets. During the design phase, we take your budget into account and recommend suitable options without compromising on quality or design.

Yes, we provide professional installation services. Our skilled team of installers will ensure that your kitchen is installed accurately and efficiently, leaving you with a beautiful and functional space.

We take pride in our commitment to customer satisfaction. After the installation, we provide comprehensive after-sales support, including addressing any issues, answering questions, and providing guidance on maintenance and care for your kitchen.

Yes, we offer 10-year warranties on our kitchen products and services. The length of the warranty may vary depending on the specific products used.

Our team of installers will wipe down any excess dust inside cabinets or on door fronts, however it is the requirement of the client to deep clean the kitchen to their liking. If a deep clean is required, please notify the team and we will arrange a local cleaning service for you which will be included in your quote.

Getting started is easy! Simply contact us through our website or give us a call on (02) 4577 9575 . Then, we’ll schedule a consultation to discuss your ideas, budget, and from there, we’ll work together to create your dream .

Finally, if you have any further questions or need more information, please don’t hesitate to reach out to us. We’re here to assist you in every step of your kitchen journey!